Placing an Order

When placing and order please include your Full Name, your address, City, province, postal code, phone #(Canada post requires this for delivery confirmation) please provide both day and evening. Fax # (optional) and your email address. Also please specify if substitutions are acceptable (often for example the same punch shape and size can be distributed by two different companies)

We don't have a shopping cart, our experience with shopping carts is they crash after taking a long time to carefully load up. So just go through the site and compile an order manually or in an email. Then you can email the order in to Sales@Scrapbooking.ca, Fax it in (780-489-6713) or snail mail it in. Please put your order into Point Form, for example;

  • colourmates co-ordinator x 1
  • Chatterbox Memory Building Kit- Parlor x 2

    There is no need to total the order for us, but you may if you like it for your own purposes. We welcome orders as attachments, we can accept any wordprocessor or spreadsheet formatting! It's also secure to put your credit card info into these attachments which is very handy. We are unable to accept orders over the phone as having a paper order to pull from greatly increases the order accuracy as well as the shipping information for us to double check. We will reply to your emailed order confirming it's safe arrival here. Items that are missing from your order should be reorderd, feel free to email and chekc to see if the item you are looking for is in stock. Subsequent orders are much easier. All the info that we need is your first and last name and your city as well as method of payment preferred. And also mention if there are any items you don't want your order shipped without.

    Orders will not be pulled or processed until all billing and shipping information is received!

    ***** VERY IMPORTANT*****

    We are UNABLE to inform you if items are not in stock,stock is constantly fluctuating, we get in shipments everyday and ship out aprox 30 packages a day, so emailing you what we have in at that moment really is not productive. That being said we do use some horse sense and will not ship your order if too much is missing... We generally have a very high fill rate (>95%).We welcome you to indicate if there is something that you do not want your order shipped without, and we will certainly let you know if it's not available.

    For those swap junkies please give us some extra lead time so we can bring in the large quantities of what your're looking for if we need to.

    Most people find that there are more items that they'd like than they can afford at once. Please indicate some alternates, some ladies even just indicate a big wish list and a cost limit.

    Additionally please keep in mind that we too are backordered from our suppliers and that although we order something it may be beyond our control.

    PLEASE be mindful of the time zones when phoning and faxing (we are mountain time) no calls or faxes after 10:30pm or before 8:30am!!!